Established in 2003, Motoring Solutions became the first company in South Africa to develop aWarranty Gap Policy, effectively reducing the frustrations experienced by motorists when claiming on traditional motor warranties. We pride ourselves in Simple to use, simple to understand, yet highly effective Warranty Gap Policies.
Today we boast the Most Comprehensive Warranty Gap Cover available in SA.
All our products are supported by the countries leading underwriting specialists & claims administrators who have the same values and commitment to customer service as we do.
Welcome to our World
Our Commitment to Service Excellence
If we do not resolve your client's complaint or query within 90 minutes, we don't just say sorry. Instead,
We pay you a "Performance Penalty" of R 2,000
No marketing jargon, simply Service Excellence.
Contact us for more information about how to test us.
Our Warranty Gap Claims Statistics say it all.
Years in
business
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Claims rejected
past 4 years
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Hello Peter
Complaints
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Ombudsman
Complaints
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Rodger,
I would just like to thank you for the outstanding service and quick and efficient feedback I received from you and your company. Motoring Solutions truly embraces and projects the most efficient work ethics I have come across.
The Mech-PROTECT policy I have with you has truly been a lifesaver on every occasion and my claims have been processed with minimal fuss and timeously. Thank you once again.
Eric Kritzinger (policyholder) I would like to thank you for the assistance you provided for me with the recent claim on my Alfa. Even though your company is not responsible for the main warranty on my vehicle and only the Mech-PROTECT top-up warranty, you went out of your way to assist with having the main warranty transferred into my name and then worked with their claims team to ensure that the claim was approved. You have truly gone way beyond what anyone would expect. I would strongly recommend Motoring Solutions above any of the competitors due to the utmost peace of mind you provided me during the claims process and your utmost level of professionalism. A benchmark in service Excellence,
Philip Rossouw - DONVOL MOTOR GROUP CAPE TOWN You’re a large asset to the industry and a big help in our business.
Dean Richards - AUDI CENTRE Thank you for your Excellent Service once again! Herewith as a token, a humble note of appreciation for the outstanding customer service provided once again from you. I really commend the prompt service and continuous feedback provided by yourself and members of the claims team regarding queries for mutual customers of ours. Michelle Pike - LAND ROVER EAST LONDON Thanks, Rodger, because of the great service received at Mech-PROTECT claim stage I have never had to get involved with any queries. From my experience, I have been very impressed with this warranty top up and will highly recommend your company.
